Tell us your passport country, travel dates and what you need help with. We answer by email on business days. For urgent questions use Telegram — it is the fastest channel.
Start with the form above
It creates a request for visa advice or a price quote without passport numbers, scans or payment details. If the private delivery channel is unavailable, the form clearly says nothing was submitted and gives you a brief to copy.
Contact Russian Visa Letter
- Phone: +7 901 078-68-20
- Telegram: t.me/+79010786820
- Tourist-document provider: named in the order summary before payment
Service and editorial email
Use email for visa enquiries, service scope, document corrections, privacy requests, source corrections and accessibility feedback. Do not send passwords, one-time codes, card data or an unsolicited full passport image.
What to include in your message
Subject: Russian visa question — citizenship — intended entry date
Message:
- Passport citizenship:
- Passport type, if not ordinary:
- Country of residence:
- Main purpose in one plain sentence:
- Intended Russian entry date:
- Intended departure date:
- Number of entries:
- Planned entry checkpoint or transport, if known:
- Where a regular visa would be submitted:
- My exact question:
You do not need to include date of birth, passport number or a scan for this first assessment.
Invitation quote request
If you have confirmed that you need an invitation for a regular visa, add:
- tourist, business or other suspected category;
- cities or simple itinerary;
- Russian host organisation for business travel, if known;
- deadline and whether it is an appointment date or travel date;
- prior Russian visas only if relevant to requested multiple entry.
We confirm the category before requesting issuance data.
E‑visa review request
Tell us:
- citizenship;
- purpose;
- stay length;
- one intended entry;
- intended checkpoint;
- current days before travel;
- whether you need visa requirements review, image review or full application review.
Do not send official portal credentials. You retain control of the account and submission.
Correction request
Use a subject such as Correction — order or document reference and include:
- Reference number.
- Field that appears wrong.
- Correct value.
- Whether the correct value was supplied in the approved order.
- Relevant submission deadline.
Send only the minimum supporting crop or record through the agreed secure channel. Do not post the correction publicly.
Source or editorial correction
For a rule correction, send:
- page URL;
- exact sentence;
- official source URL;
- date accessed;
- why the change affects the traveller’s decision.
We value primary-source corrections. A search-result screenshot without the source page is harder to assess.
What this contact cannot do
Email cannot:
- guarantee a response before a flight;
- issue a government visa;
- overrule a consulate or border officer;
- provide emergency consular protection;
- turn a prohibited activity into an allowed purpose;
- safely receive card PINs or passwords.
For a same-day airline boarding question, contact the carrier and responsible authority directly. For detention, legal jeopardy, sanctions or complex immigration history, seek qualified professional and consular assistance.
Languages
Service pages and order forms are available in nine languages: English, French, Spanish, German, Simplified Chinese, Russian, Arabic, Hindi and Urdu. Detailed passport pages are available in five languages: English, French, Spanish, German and Simplified Chinese. Italian, Portuguese, Turkish and Japanese homepages link to the English service pages where a translation is not available. Enquiries can begin in English, French or Russian; tell us if you need support in another language.
Before sending anything sensitive
Confirm that:
- you opened the contact or protected exchange link from the current published website rather than from an unsolicited message;
- the service and quote have been defined;
- you know why the document is needed;
- the exchange method has been identified;
- unnecessary fields are redacted where appropriate.
A useful first conversation should reduce the amount of sensitive data in motion.